📞 Call Now
Legal

Privacy Policy

Last updated: May 2025

← Back to Homepage
📅 Last updated: 21 May 2025

1. Who We Are

VoltEdge Electrical ("we", "us", "our") is a licensed electrical contracting company. Our registered business address and contact details are provided in the Legal Notice. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us for our services.

2. What Data We Collect

We may collect the following personal information when you use our website or contact form:

  • Full name
  • Phone number
  • Email address
  • Details of the electrical service you are enquiring about
  • Technical data such as your IP address, browser type, and pages visited (collected automatically via standard web server logs)

3. How We Use Your Data

We use the information you provide solely for the following purposes:

  • To respond to your enquiry or quote request
  • To schedule and carry out electrical work you have requested
  • To send you a follow-up or invoice related to a completed job
  • To comply with legal obligations

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties for commercial gain.

4. Legal Basis for Processing

We process your personal data under the following legal bases (in accordance with GDPR / applicable data protection law):

  • Contract: processing is necessary to fulfil or prepare a service contract with you.
  • Legitimate interests: responding to your enquiries and improving our service.
  • Legal obligation: where we are required to retain records by law.

5. Data Retention

We retain contact and enquiry data for up to 3 years after our last interaction with you, after which it is securely deleted. Invoicing and job records may be retained for up to 7 years as required by tax and accounting regulations.

6. Your Rights

Under applicable data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict how we process your data
  • Lodge a complaint with your national data protection authority

To exercise any of these rights, please contact us at hello@voltedge.com.

7. Cookies

Our website does not currently use tracking cookies or analytics tools. Standard session data may be stored temporarily by your browser to ensure the website functions correctly. No third-party advertising or tracking cookies are placed on your device.

8. Third-Party Services

Our website loads a font file from Google Fonts (fonts.googleapis.com). This request is made by your browser when loading the page and may result in your IP address being transmitted to Google. Please refer to Google's Privacy Policy for details.

9. Data Security

We take reasonable technical and organisational steps to protect your data from unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of data transmitted to us online.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: